University of Central Florida (UCF) MAN6245 Organizational Behavior and Development Final Practice Exam

Lead measures are crucial in performance management as they focus on the behaviors and activities that can be influenced to achieve desired outcomes. They are proactive indicators that help teams identify the necessary actions that will lead to long-term success, distinguishing them from lag measures, which are reflective outcomes.

Choosing to highlight long-term outcomes as a characteristic of lead measures is incorrect because lead measures focus on immediacy and direct influence rather than long-term results. Long-term outcomes are often the result of cumulative lead measure activities, serving as lagging indicators that assess performance after the fact. Thus, lead measures are more concerned with the actions taken today that can predict and ultimately shape those long-term outcomes.

This understanding highlights the importance of lead measures in everyday operations and decision-making, reinforcing that they guide daily activities, predict future success, and can be directly influenced by teams.