In assessing organizational effectiveness, which type of measure typically reflects the success of implemented changes?

Lag measures are essential in assessing organizational effectiveness because they provide a retrospective view of performance following the implementation of changes. These measures are often outcome-oriented and reflect the end results of strategies that have been put into place. By analyzing lag measures, organizations can determine whether their changes have led to the desired outcomes, such as increased profitability, improved customer satisfaction, or enhanced productivity. This retrospective analysis allows leaders to evaluate the effectiveness of past decisions and initiatives, making it a critical component in understanding overall organizational performance and guiding future actions.

In contrast, input measures focus on resources allocated to initiatives, lead measures are predictive indicators that anticipate future performance, and action measures track the activities undertaken. While these other measures provide useful insights, lag measures specifically highlight the success or failure of implemented changes by showcasing actual results achieved after those changes have occurred.