What does "enacted values" contrast with in organizational culture?

Enacted values refer to the values that are actually reflected in the behaviors and practices of individuals within an organization. These are the values that are observed in real-life situations, rather than just what is claimed or communicated by leadership or policy documents. In contrast, espoused values are the explicitly stated values and norms that an organization claims to uphold. They are often found in mission statements, company presentations, and official communications.

The distinction between enacted values and espoused values is crucial in understanding organizational culture. While espoused values convey what an organization wishes to portray to its stakeholders, enacted values reveal the true culture and the actual motivations driving employee behavior. This differentiation is important because if there is a disconnect between what an organization says (espoused values) and what it does (enacted values), it can lead to mistrust and disengagement among employees and can affect organizational effectiveness.

Understanding this contrast helps leaders and managers diagnose cultural issues within the organization and ensure alignment between stated values and practiced values, promoting a healthier organizational culture.