What is one of the main goals of evaluating and sustaining change?

One of the main goals of evaluating and sustaining change is to ensure that the change is permanent. This goal is crucial because organizational changes often require time and consistency to take root within the company culture and operations. By focusing on sustainability, organizations can monitor the outcomes of the change, make necessary adjustments, and reinforce the new practices to prevent regression to prior behaviors or processes.

Ensuring permanence also involves strategies such as continuous training, regular feedback, and performance assessment, which help solidify new norms and practices within the organization. This approach not only helps maintain improvements but also fosters a culture of adaptability and ongoing development, which is essential in today’s rapidly changing business environment.

The other options do not align with the goal of evaluating and sustaining change. For example, decreasing employee involvement contradicts the collaborative approach typically necessary for successful change implementation. Ignoring past performance metrics would lead to uninformed decisions about what changes are working, and implementing change without reflection would prevent organizations from learning from their experiences, ultimately risking the sustainability of the change.