What is the first step in a practical model for planned change?

The first step in a practical model for planned change is structuring the problem. This phase is essential as it involves identifying and clarifying the nature of the issue that needs to be addressed. By structuring the problem, the organization can gain a clear understanding of what needs to change, which serves as the foundation for subsequent steps in the change process.

Structuring the problem typically includes analyzing the current state of the organization, recognizing the gaps between where the organization is and where it needs to be, and defining the objectives for change. This clarity helps ensure that when data collection and feedback occur, they are focused on relevant issues and tailored to address the specific needs identified. This initial step sets the tone for an effective change initiative by aligning all stakeholders on a common understanding of the challenges at hand.

In contrast, the other options represent subsequent stages of the change process. Contracting with key partners and collecting data and feedback occur after the problem has been defined, as both steps depend on having a clear understanding of what the issues are. Evaluating and sustaining the change come at the end, reflecting on the effectiveness of the implemented changes and ensuring that they are maintained over time. Thus, structuring the problem is critical as it lays the groundwork for a