Which of the following is NOT a step in the process of making a great hire?

Conducting casual interviews is not considered a best practice in the hiring process because they typically lack the structured approach necessary to effectively evaluate candidates. Casual interviews may lead to inconsistent assessments, as they often do not provide a clear framework for comparing qualifications, skills, and cultural fit.

In contrast, establishing a process is essential to ensure that each step of the hiring process is methodical, allowing for consistency and fairness. Recruiting talented applicants focuses on attracting the right candidates who possess the necessary skills and experience vital to the role. Clarifying the job context is important for setting clear expectations and providing candidates with an understanding of the position, which can lead to a better fit for both the organization and the applicant. Thus, while the other choices contribute to a thorough and effective hiring process, casual interviews are less structured and may not yield the insights needed to make informed hiring decisions.