Which of the following measures tracks the outcomes of an organization's performance after changes have been implemented?

Lag measures are designed to track the outcomes of an organization's performance following the implementation of changes. These measures are retrospective and provide information about what has already happened within the organization. For instance, metrics such as sales figures, profitability, and customer satisfaction ratings reflect the effectiveness of strategies implemented in the past.

By focusing on results that have already occurred, lag measures help organizations assess the impact of their initiatives. They provide critical insight into whether the changes made have led to the desired outcomes, allowing leaders to determine the effectiveness of their actions and adjust strategies as necessary.

In contrast, lead measures are predictive and focus on activities that influence future outcomes, whereas feedback measures typically involve collecting information to inform ongoing processes rather than assessing the end results. Input measures refer to the resources or efforts put into a process rather than the results of those efforts. Overall, the unique focus of lag measures on past performance outcomes distinguishes them from the other types of measures listed.