Which term refers to the unexplained phenomena in an organization's culture?

The correct answer is the term that best captures the deep-seated beliefs and values that operate below the surface of an organization's culture, often taken for granted and not explicitly stated. These underlying assumptions shape how members of the organization perceive, think, and feel about various aspects of their work and context. They serve as the foundation upon which the visible elements of culture, such as espoused values and enacted behaviors, are built.

While espoused values represent the explicitly stated standards and norms, and enacted values reflect the behaviors that are actually practiced within the organization, the underlying assumptions encompass the root beliefs that often go unexamined. These assumptions can significantly influence decision-making, interactions, and the overall organizational climate, making them central to understanding the nuances of culture. Organizational myths, on the other hand, are typically narratives that may or may not reflect reality, often used to explain or justify practices within the organization but not fundamental beliefs themselves.

Understanding these underlying assumptions allows leaders and employees to recognize the often-unspoken guidelines that inform the organization’s culture, paving the way for more effective change management and cultural alignment.